
Why Customer Experience Matters More than Ever for MLM Companies
Customer centricity is having a moment. As multi-level marketing (MLM) companies pursue ambitious growth strategies in a highly competitive environment, they’re taking a fresh look…

How can MLM companies be more customer-centric?
Customer-centric multi-level marketing (MLM) companies make every decision and execute every strategy with their customers in mind. As the direct selling landscape evolves, how can…

MLM Representative Retention: Everything You Need to Know
If products and services are the engine that drives a multi-level marketing (MLM) company’s growth, its independent sales representatives are the fuel. Having a solid…

7 Messaging Best Practices for Direct Selling Companies
By Matthew Marchbanks, Founder/CEO, Ziplingo Having a communication strategy is essential to the success of your business. Messaging is one of the most critical and…

How can MLM companies increase representative retention?
Multi-level marketing (MLM) companies put a lot of emphasis on expanding the organization by recruiting new field representatives. But, once they’re on board, keeping MLM…